Contact TundraFMP
We love hearing from our customers. Our team is ready and waiting to help answer any question, respond to any comment, or address and concern you have when shopping with us.
General inquiries
Need assistance finding a product or placing an order? Our dedicated customer service team is ready to help.
Call: 1-800-257-7737
7:00 a.m. - 7:00 p.m. CT
Chat: Start new chat
7:00 a.m. - 6:00 p.m. CT
Email: cshelp@tundrafmp.com
Frequently asked questions
Check out our FAQs for insight on orders, shipping, returns, your account, products, and more.
FAQs
Custom order formsDistribution centers and shipping locations
We utilize five distinct distribution centers in order to ensure fast shipping to any location across the continental United States.
Items typically ship out same day Monday through Friday. See our ordering cut off times (listed in CST) below.
| WAREHOUSE | UPS NEXT DAY AIR | UPS GROUND | SWOG | FEDEX AIR | FEDEX GROUND |
| Lumberton | 4:00 PM | 4:15 PM | 3:00 PM | 2:30 PM | 3:30 PM |
| Vernon Hills | 6:30 PM | 7:30 PM | 4:00 PM | 3:30 PM | 3:30 PM |
| Houston | 5:30 PM | 5:30 PM | 4:00 PM | 2:00 PM | 3:00 PM |
| Mesa * | 6:00 PM | 7:00 PM | 6:00 PM | 5:30 PM | 5:30 PM |
*Arizona state does not observe daylight savings and is on PST from March - October
Mesa, Arizona
8955 E Warner Road, Suite 101Mesa, AZ 85212
Counter hours:
Monday - Friday: 8am - 4pm MST
Lumberton, New Jersey
101 Mt. Holly BypassLumberton, NJ 08048
Counter hours:
*No counter service available
Vernon Hills, Illinois
620 Darling Dr,Vernon Hills, IL 60061
Counter hours:
Monday - Friday: 7am - 5pm CST
Houston, Texas
8787 West Road, Suite 190,Houston, TX 77064
Counter hours:
Monday - Friday: 8:00am - 5pm CST
Atlanta, Georgia
3001 McCall Drive,Atlanta, GA 30340
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